Data Protection & Privacy

At INYIS, we believe that looking for a property, contacting an agent, listing a property or asking about building materials should not mean giving up control of your personal information.

This Privacy & Data Protection Notice explains what information INYIS may collect, why we use it, when we may share it, and the choices available to you.

We have written this notice in plain language because privacy information should be understandable, not hidden behind complicated legal wording.

1. About INYIS

INYIS — Nigeria’s Property Marketplace is a digital marketplace connecting people interested in property in Nigeria with property professionals, agents, owners and other relevant service providers.

INYIS is operated from Spain by David Kingsley Iloh.

General INYIS contact:

Email: commercial@inyis.com
Telephone: +34 633 900 870

INYIS also works with local Nigerian property professionals and business partners where local assistance is required.

2. Our Nigerian Real-Estate Partner

For certain property-related activities in Nigeria, INYIS works with:

EMERALD PRIME HOMES LTD
Praise Plaza, 2nd Floor, Suite C5/6
Agboju, Lagos, Nigeria

Telephone: +234 803 603 1813 | +234 814 858 2331
Email: emeraldprimehomesltd@gmail.com

Depending on the enquiry you make, information you submit through INYIS may need to be shared with the relevant Nigerian property professional or partner so that your enquiry can be answered.

The Nigerian partner does not own the INYIS website or INYIS brand.

3. What Information We May Collect

Depending on how you use INYIS, we may collect information such as:

Your name
Email address
Telephone number
WhatsApp contact details
Country or city
Property search preferences
Property requirements
Messages and enquiries
Viewing requests
Account login information
Information submitted when listing a property
Agent or contractor profile information
Business information
Documents submitted for verification
Information relating to your use of the website
Technical information such as IP address, browser type and device information

We try to collect only information that is relevant to the service or purpose for which it is being provided.

4. When You Contact an Agent or Property Professional

When you use INYIS to enquire about a property, request a viewing or contact an agent, the information you provide may be passed to the relevant agent, property owner, representative or Nigerian property partner.

This allows the relevant person to respond to your request.

For example, if you ask to view a property in Lagos, your name and contact details may need to be provided to the Nigerian property professional responsible for arranging that viewing.

We do not treat an enquiry as permission to send unrelated marketing messages.

5. INYIS Buyer Accounts

If you create an INYIS account, we may process information needed to:

Create and maintain your account
Allow you to save properties
Keep track of your enquiries
Manage viewing requests
Allow you to communicate with relevant property professionals
Protect the security of your account
Provide customer support

You should keep your login information confidential and tell us if you believe your account has been accessed without permission.

6. Property Listings

Property listings on INYIS may contain information supplied by agents, owners, developers or other property professionals.

Some listing information may relate to an individual or business.

Where a property professional provides personal or business information for publication, that person is responsible for ensuring that the information they provide to INYIS is appropriate for publication and does not unlawfully disclose another person’s personal information.

INYIS may review, edit, restrict or remove information where there is a legitimate reason to do so.

7. Property Verification

INYIS may collect information and documents for property or agent verification purposes.

Verification information may include:

Identification or registration information
Property documentation
Business or professional information
Supporting documents
Contact information
Information required to assess a listing

Verification documents are not necessarily published publicly.

Access to verification information may be restricted to people who need it for verification, administration, legal, security or compliance purposes.

8. Agents and Property Professionals

If you register as an agent or property professional, we may process information including:

Your name
Professional profile photograph
Agency or business name
Telephone number
WhatsApp details
Email address
Areas covered
Services offered
Professional biography
Licence or registration information
Website
Verification information
Property listings associated with your account

Some professional information may be displayed publicly as part of your INYIS profile.

9. Contractors and Professional Services

INYIS may provide a marketplace or directory for contractors and other property-related professionals.

Contractors may be required to provide business and professional information when registering.

Where INYIS provides a paid contractor membership or service, payment processing may be handled by a third-party payment provider.

The information required for registration, payment and account administration may therefore be processed by INYIS and the relevant payment provider.

10. Spanish Tiles and Building Materials

INYIS also provides information about selected Spanish tiles and building materials available for customers and projects connected with Nigeria.

When you enquire about tiles or building materials, we may collect your name, contact information, project requirements and delivery or commercial information needed to respond to your enquiry.

A commercial tile transaction may involve a separate Spanish supplying business.

The applicable supplier’s legal identity may appear on quotations, invoices, contracts, export documents and other commercial documents where required.

This supplier relationship is separate from the public INYIS marketplace branding.

11. Why We Use Your Information

We may use personal information to:

Respond to enquiries
Arrange property viewings
Connect buyers with property professionals
Manage buyer accounts
Manage agent and contractor accounts
Publish and administer listings
Carry out verification
Prevent fraud and misuse
Maintain website security
Process or support payments
Provide customer support
Improve the INYIS website and services
Keep appropriate business records
Meet legal or regulatory obligations
Communicate important service information
Send marketing communications where permitted and where appropriate consent or another lawful basis is required

We do not sell your personal information simply because you use the INYIS website.

12. Legal Grounds for Processing

Depending on the situation, personal information may be processed because:

You have asked us to take steps before entering into a service or transaction
Processing is necessary to provide a service you have requested
We have a legitimate interest in operating, securing and improving INYIS
We have a legal or regulatory obligation
You have given consent where consent is required

Where processing is based on consent, you may withdraw that consent where applicable.

The exact legal basis can depend on what information is involved and why it is being processed.

13. Who May Receive Your Information

We may share relevant information with:

Property agents
Property owners or representatives
Nigerian property professionals
EMERALD PRIME HOMES LTD where appropriate
Contractors or professional service providers
Payment service providers
Website hosting and technology providers
Communication providers
Professional advisers
Government, regulatory or law-enforcement authorities where legally required
Other service providers who help us operate INYIS

We aim to share only information that is reasonably necessary for the particular purpose.

14. Information Moving Between Countries

Because INYIS operates from Spain and provides services connected with Nigeria, information may sometimes be processed in more than one country.

For example, information submitted by a person interested in a Nigerian property may need to be shared with a Nigerian property professional so that the enquiry can be handled locally.

Where personal information is transferred internationally, we aim to use appropriate safeguards and comply with applicable data-protection requirements.

15. Cookies and Website Technology

INYIS may use cookies and similar technologies to:

Keep parts of the website working
Remember preferences
Maintain login sessions
Improve website performance
Understand how visitors use the website
Support security
Measure website activity

Some cookies may be necessary for the website to function, while others may depend on your choices.

You can control cookies through your browser and, where available, the cookie controls provided on the website.

16. Messages and Marketing

If you contact INYIS, an agent or another professional through the website, we may use your contact details to respond to that particular enquiry.

We may also send service-related communications where necessary, such as:

Account information
Viewing confirmations
Enquiry responses
Important changes to a service
Security notifications

Marketing communications will be handled in accordance with applicable law.

Where an unsubscribe option is provided, you can use it to stop receiving marketing communications.

17. How Long We Keep Information

We do not keep personal information indefinitely simply because we have collected it.

We consider factors such as:

Why the information was collected
Whether an account remains active
Whether an enquiry or transaction remains relevant
Legal and accounting requirements
Dispute or fraud-prevention requirements
Security requirements

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to legal or legitimate business requirements.

18. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

No website or internet transmission can be guaranteed to be completely secure.

For this reason, you should avoid sending highly sensitive information through ordinary website forms, email or messaging services unless specifically requested and appropriate safeguards are available.

19. Your Privacy Rights

Depending on the law applicable to you and the circumstances of the processing, you may have rights including:

The right to know how your information is being used
The right to request access to personal information
The right to request correction of inaccurate information
The right to request deletion in appropriate circumstances
The right to object to certain processing
The right to request restriction of processing
The right to data portability where applicable
The right to withdraw consent where processing relies on consent
Rights concerning certain automated decision-making

The Nigeria Data Protection Commission identifies rights including access, rectification, objection, restriction, portability, erasure and the right to complain to a supervisory authority.

These rights are not absolute in every situation. Legal obligations, legitimate interests, the rights of other people and other applicable exceptions may affect a request.

20. How to Make a Privacy Request

If you want to ask about your personal information or exercise a privacy right, contact:

commercial@inyis.com

Please explain:

Your name
The email address or other contact information you used with INYIS
What you are requesting
Any information that will help us identify the relevant account, enquiry or transaction

We may need to verify your identity before providing information or making changes to protect you and other people from unauthorised requests.

21. WhatsApp and External Services

Some INYIS services may provide links or buttons to WhatsApp, social networks, payment providers, mapping services or other external websites and platforms.

When you choose to use those services, you may be dealing directly with the third party.

Those services have their own privacy practices and terms.

For example, if you choose to contact an agent through WhatsApp, the subsequent communication takes place through WhatsApp and is subject to WhatsApp’s own terms and privacy practices.

22. Information About Children

INYIS is intended primarily for adults looking for property, professional services or building materials.

We do not knowingly design our services to collect personal information from children.

If you believe a child has provided personal information to INYIS without appropriate permission, please contact us.

23. Changes to This Privacy Notice

We may update this Privacy & Data Protection Notice from time to time.

Changes may be necessary because:

INYIS introduces new services
We change how a service operates
Legal or regulatory requirements change
We introduce new technology
Our business relationships change

When we make significant changes, we will update the date shown at the top of this page and, where appropriate, provide additional notice.

24. Questions, Complaints and Support

If you have a question or concern about how INYIS handles your personal information, please contact us first.

INYIS
David Kingsley Iloh
Spain

Email: commercial@inyis.com
Telephone: +34 633 900 870

For matters relating specifically to a Nigerian property professional or local Nigerian processing, we may also need to involve the relevant Nigerian partner or service provider.

Where applicable, you may also have the right to contact the relevant data-protection supervisory authority.

For Nigeria, the Nigeria Data Protection Commission (NDPC) is the statutory data-protection authority established under the Nigeria Data Protection Act 2023.

25. A Final Note About Property Transactions

INYIS is a marketplace and information platform.

A property listing appearing on INYIS does not by itself mean that INYIS owns the property, is the seller, is the landlord, or guarantees the transaction.

Before paying money or entering into a property transaction, users should carry out appropriate checks and obtain the relevant documentation and professional advice.